Technical Brand Represantative - Bentonville, AR
Turn your passion for specialty coffee into a technical, growth-focused sales career.
At SOVDA, we don’t just sell equipment—we help roasters build smarter, cleaner, and more efficient production lines. Our systems support industry leaders like Black & White, Onyx, and SEY, enabling them to scale without compromising on the quality that defines them.
We’re looking for a Bentonville-based specialist who truly speaks roaster language. You’re not just in sales—you’re a technical partner and a trusted ambassador for our brand. If you combine deep knowledge of specialty coffee with a proactive, hands-on approach, you’ll help roasteries across the US streamline workflows, reduce manual labor, and deliver consistently exceptional coffee at scale.
Your Role:
As our US Technical Brand Representative, you will manage the full customer lifecycle—from identifying the next top-tier roastery to completing their on-site installation.
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Empower Roasters: Use your expertise to show how SOVDA’s color sorters and conveyance systems solve real-world production bottlenecks.
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Drive Outreach: Proactively research and engage with roasteries that fit our profile, managing a HubSpot pipeline to meet quarterly targets.
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Get Hands-On: Travel to customer sites across North America to lead equipment installations, commissioning, and hands-on staff training.
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Be the Technical Bridge: Provide expert remote troubleshooting via phone and video, ensuring our partners never lose a day of production.
Responsibilities:
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Drive Growth: Proactively research, pitch, and close deals with specialty roasters to meet quarterly revenue targets.
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Technical Support: Perform on-site equipment installations and provide remote troubleshooting support to resolve mechanical issues.
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Relationship Management: Build long-term trust with customers and maintain precise data within our CRM.
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Community Engagement: Represent the SOVDA brand at key events and engage with Key Opinion Leaders.
Who You Are
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Specialty Coffee Pro: You have a deep understanding of the industry (ideally 2+ years in roasting, coffee tech, or high-end hospitality).
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Growth-Minded: You have 1-2 years of B2B sales experience or a proven track record in a proactive, customer-facing role.
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Technically Capable: You are comfortable with tools and have the mechanical aptitude to troubleshoot and repair machines.
- Quick Learner: You’re eager to build new skills across coffee, sales, and technical equipment, and you actively seek out training or find information on your own.
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Industry Connector: You are excited to travel to key events, meet Key Opinion Leaders (KOLs), and strengthen our community in person.
Requirements
- MacOS Computer,
- Fast, reliable internet
- You are based in North-West Arkansas, USA
- Phone
- Available for frequent travel
Compensation & Benefits
We offer a transparent, performance-driven compensation model for those who want to grow alongside the company.
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Earning Potential: Total target compensation of $110,000+ (Base $20k + commission on a $1.5M target).
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Ramp Up Phase: Minimum guaranteed compensation of $4,000 for the first 6 months
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Time Off: 14 vacation days + 10 PTO days + Public Holidays.
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Remote Setup: $800 computer credit (or MacOS provided) and a $350 annual remote office stipend (after 6 months)
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Full Coverage: 401k matching, plus comprehensive Health and Dental insurance.
Sounds like you?
